Edelman lavora su communications marketing, strategic planning e fornisce servizi creativi, di ricerca e di analisi per centinaia di clienti di tutte le dimensioni e in tutti i settori. In particolare, offre consulenza per la comunicazione in tutte le sue declinazioni: management consulting, executive positioning, market entry, consumer marketing, media relations, crisis and risk, business and social purpose, public affairs, business to business, healthcare, corporate ed employee engagement. Edelman digital offre inoltre servizi di community management, content and creative strategy, crisis and reputation, development and production, brand experiences, insight and analytics, mobile strategy, paid media, search and social business.